We are part of the global travel fraternity and deeply value the privacy and confidentiality of our customers' data. We assure you that we never misuse or share your personal data with unauthorized sources without your consent. Our commitment is to protect and secure your data at all times.

What Customer Information Do We Collect?

We collect personal and other relevant information from our customers to enhance their experience and provide customized services. The following is the type of information we collect:

Personal Data

Full Name
Age
Gender
Birthday, etc.

Contact Data

Phone Number
Postal Address
Email Address
Other Correspondence Details

Booking Data

Flight Details
Passport Number
Travel Itinerary
Country of Citizenship
Preferred Airlines
Other travel-related data

Account Information

Login Credentials
Account Settings

Social Media Data

If you link your social media accounts to our website, we may collect your photos, videos, and other content shared through your social media platforms. This helps us personalize your experience.

Billing Information

Credit/Debit Card Details
Bank Account Details
Billing Address

Personal Preferences

Travel Preferences
Meal Preferences
Accommodation Preferences
Seating Preferences
Communication Preferences

Customer Contacts

When accessing our website via mobile or laptop, customers may choose to allow us access to their contact list, which can help us notify them about their travel bookings and itineraries.

Customer Reviews Data

We collect reviews from customers, which helps us improve our services and cater to individual preferences.

Customer Content Data

We may collect content such as travel recommendations, photos, and videos shared by customers to enhance their travel experience.

How Do We Collect Customer Information?

We collect information from various sources, such as:

Customer Service Portals
Direct Communications
Third-Party Services or Websites
Surveys
Automatic Data Technologies

How Do We Use Customer Information?

We use customer data to provide personalized services, enhance customer experiences, and for marketing and communication purposes. This includes:

Providing Travel Services
Making Reservations and Bookings
Customer Authentication
Marketing and Promotional Communications
Customizing Customer Experiences
Conducting Contests, Lucky Draws, and Rewards
Ensuring Payment and Billing Processes
Ensuring Data Security

With Whom Do We Share Customer Information?

We share customer information only with trusted partners who help us improve services. These include:

Travel Partners
Business Partners
Social Networking Services
Third-Party Services
Corporate Partners
Customer Support Groups
Our Group Companies

How Do We Protect Customer Data?

We prioritize customer privacy by using high-end encryption technologies and secure protocols to safeguard data. Customers should also ensure their accounts are secured with strong passwords.

Cookies

We use cookies to improve user experience on our website. This includes browser cookies, mobile cookies, flash cookies, and web beacons. Customers can choose to disable cookies, but it may affect their experience.

Third-Party Links

Our website contains links to third-party websites. Please note that our privacy policy does not apply to those sites, and we are not responsible for any consequences of using their services.

Changes to Privacy Policy

We may alter this privacy policy at any time, and changes will take effect immediately upon being posted on our website. We are not obligated to notify any individuals or authorities about these changes.